Experian Status

All Systems Operational

About This Site

Service Status and Planned Maintenance for Experian Services.

Here you can find the latest information on current service disruptions and scheduled maintenance. This page is updated regularly to keep you informed about system status.

Uptime over the past 90 days. View historical uptime.

Denmark Operational

90 days ago

99.99 % uptime

Today

Kreditsikring Operational

90 days ago

100.0 % uptime

Today

EKV (Elektronisk Kreditvagt) Operational

90 days ago

100.0 % uptime

Today

RKI (via integration) Operational

90 days ago

99.97 % uptime

Today

AKS (Aktiv Kreditsikring) Operational

90 days ago

100.0 % uptime

Today

KOB Open Operational

90 days ago

100.0 % uptime

Today

Kob.dk Operational

90 days ago

100.0 % uptime

Today

BusinessInsight Operational

90 days ago

100.0 % uptime

Today

KreditStatus (CAIS) Operational

90 days ago

99.97 % uptime

Today

Generelt Operational

90 days ago

100.0 % uptime

Today

Norway Operational

90 days ago

99.99 % uptime

Today

Credit Online Operational

90 days ago

99.94 % uptime

Today

Instrategy Operational

90 days ago

100.0 % uptime

Today

BI Monitoring API Operational

90 days ago

100.0 % uptime

Today

BI Monitoring User Interface Operational

90 days ago

100.0 % uptime

Today

Scheduled Maintenance

eSkatData scheduled maintenance Dec `13`, `2025` `21:00` - Dec `14`, `2025` `06:00` UTC

eSkatData will be undergoing scheduled maintenance from 2025-12-13 21:00 to 2025-12-14 06:00 CET. The service will be unstable during this time.

https://info.skat.dk/data.aspx?oid=2459883
Posted on Nov 19, 2025 - 12:41 UTC

Past Incidents

Dec 9, 2025

Ekstraordinært servicevindu – tirsdag 9. desember 2025

Completed - The scheduled maintenance has been completed.
Dec 9, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 00:00 UTC

Scheduled - Vi ønsker å informere om at det vil være et ekstraordinært servicevindu tirsdag 9. desember fra kl. 00:00 (midnatt).

I forbindelse med dette kan det forekomme driftsforstyrrelser på Experians tjenester og produkter i tidsrommet servicevinduet pågår.

Har du spørsmål, ta gjerne kontakt med vårt kundesenter på kundesenter@no.experian.com.
________________________________________

We would like to inform you about an extraordinary service window scheduled for Tuesday, December 9, starting at 00:00 (midnight).

Please note that this may cause temporary disruptions to Experian’s services and products during this period.

If you have any questions, please contact our Customer Service team at kundesenter@no.experian.com.
Dec 1, 11:54 UTC

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

Vi oppgraderer vårt telefonsystem mandag 1. desember kl. 15:00

Completed - The scheduled maintenance has been completed.
Dec 1, 16:00 UTC

Scheduled - Vi oppgraderer vårt telefonsystem mandag 1. desember kl. 15:00

For å sikre best mulig service til våre kunder, gjennomfører vi en planlagt oppgradering av vårt telefonsystem. Oppgraderingen skjer utenfor vår normale telefontid, slik at den ikke skal påvirke tilgjengeligheten eller kvaliteten på vår kundeservice.

Vi forventer ingen driftsforstyrrelser, og du kan fortsatt nå oss som vanlig i våre åpningstider. Dette er en del av vårt kontinuerlige arbeid med å forbedre våre løsninger og gi deg en enda bedre opplevelse.

Hvis du mot formodning skulle oppleve problemer med å komme gjennom til oss på telefon, kan du kontakte oss via e-post på kundesenter@no.experian.com.

Takk for forståelsen.

******************************************************************************************
We will upgrade our phone system on Monday, December 1 at 3:00 PM

To ensure the best possible service for our customers, we will carry out a planned upgrade of our phone system. The upgrade will take place outside our normal phone hours, so it will not affect availability or the quality of our customer service.

We do not expect any disruptions, and you can continue to reach us as usual during our opening hours. This is part of our ongoing efforts to improve our solutions and provide you with an even better experience.

If you experience any issues reaching us by phone, please contact us by email at kundesenter@no.experian.com.

Thank you for your understanding.
Nov 28, 12:53 UTC

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

Midlertidig driftsforstyrrelse på telefonlinjene / Temporary Phone Service Disruption

Resolved - Oppdatering: Telefonlinjene fungerer som normalt

Vi er glade for å informere om at utfordringene med våre telefonlinjer nå er løst. Du kan igjen kontakte vårt kundesenter via telefon eller e-post som vanlig.
Takk for tålmodigheten mens vi jobbet med å rette feilen.

Kontakt oss gjerne:
Telefon: +47 815 55 454
E-post: kundesenter@no.experian.com

**************************************************************************************************************************************

Update: Phone Lines Are Back to Normal

We are pleased to inform you that the issues with our phone lines have now been resolved. You can once again reach our customer service centre by phone or email as usual.
Thank you for your patience while we worked to fix the problem.

Feel free to contact us:
Phone: +47 815 55 454
Email: kundesenter@no.experian.com
Nov 28, 12:01 UTC

Identified - Vi opplever for tiden driftsforstyrrelser på våre telefonlinjer, noe som kan gjøre det vanskelig å komme i kontakt med vårt kundesenter.
Dersom du ikke når oss på telefon, ber vi deg ta kontakt via e-post. Våre kundeservicemedarbeidere står klare til å hjelpe deg med din forespørsel.

Vi arbeider aktivt med å løse problemet og beklager de ulempene dette medfører.

Har du spørsmål eller trenger ytterligere assistanse?
Kontakt vårt kundesenter på:
E-post: kundesenter@experian.com

*****************************************************************************************************************

We are currently experiencing technical issues with our phone lines, which may make it difficult to reach our customer service centre.
If you are unable to contact us by phone, please reach out via email. Our customer service team is available and ready to assist you with your enquiry.

We are working diligently to resolve the issue and apologise for any inconvenience this may cause.

For questions or further assistance, please contact us at:
Email: kundesenter@experian.com
Nov 28, 10:21 UTC

Webhook service outage

Resolved - Due to a database connection issue, the Credit Board webhook service was partially unavailable from 2025-11-27 17:30 CET and was resolved at 2025-11-28 10:00 CET.
Nov 28, 10:00 UTC

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

eSkatData degraded performance

Resolved - This incident has been resolved.
Nov 25, 12:35 UTC

Identified - Due to issues at NemLog-in, some customers may experience issues with the eSkatData consent process.

https://www.digitaliser.dk/nemlog-in/nyt-fra-nemlog-in-og-mitid-erhverv/2025/nov/driftsforstyrrelser-nemlog-in
Nov 25, 10:45 UTC

All Systems Operational

About This Site

Related

Scheduled Maintenance

eSkatData scheduled maintenance Dec 13, 2025 21:00 - Dec 14, 2025 06:00 UTC

Past Incidents

eSkatData scheduled maintenance Dec `13`, `2025` `21:00` - Dec `14`, `2025` `06:00` UTC