Experian Status

All Systems Operational

About This Site

Service Status and Planned Maintenance for Experian Services.

Here you can find the latest information on current service disruptions and scheduled maintenance. This page is updated regularly to keep you informed about system status.

Uptime over the past 90 days. View historical uptime.

Denmark Operational

90 days ago

99.99 % uptime

Today

Kreditsikring Operational

90 days ago

99.98 % uptime

Today

EKV (Elektronisk Kreditvagt) Operational

90 days ago

100.0 % uptime

Today

RKI (via integration) Operational

90 days ago

100.0 % uptime

Today

AKS (Aktiv Kreditsikring) Operational

90 days ago

100.0 % uptime

Today

KOB Open Operational

90 days ago

100.0 % uptime

Today

Kob.dk Operational

90 days ago

100.0 % uptime

Today

BusinessInsight Operational

90 days ago

100.0 % uptime

Today

KreditStatus (CAIS) Operational

90 days ago

100.0 % uptime

Today

Generelt Operational

90 days ago

100.0 % uptime

Today

Batch delivery Operational

90 days ago

100.0 % uptime

Today

Norway Operational

90 days ago

99.95 % uptime

Today

Credit Online Operational

90 days ago

100.0 % uptime

Today

Instrategy Operational

90 days ago

100.0 % uptime

Today

BI Monitoring API Operational

90 days ago

100.0 % uptime

Today

BI Monitoring User Interface Operational

90 days ago

100.0 % uptime

Today

Scheduled Maintenance

CPR scheduled maintenance Mar `11`, `2026` `20:00`-`22:00` UTC

Due to scheduled maintenance at CPR, the CPR service may be unstable on 2026-03-11 between 20:00 and 22:00 CET.

https://cprdkprod.statuspage.io/incidents/yxpq7nt8fy7j
Posted on Feb 27, 2026 - 11:43 UTC

Past Incidents

Mar 9, 2026

Driftsmeddelelse - Service Notification

Resolved - Vi kan nu bekræfte, at Kreditsikring igen er fuldt funktionsdygtigt. Den tidligere driftsforstyrrelse er blevet løst, og alle loginmetoder fungerer som forventet.

Vi beklager de gener, nedetiden måtte have forårsaget, og takker for jeres tålmodighed og forståelse.

Hvis du fortsat oplever problemer, er du velkommen til at kontakte vores supportteam:

Har du spørgsmål eller brug for hjælp, kontakt venligst vores supportteam:

Email: Experian.kundeservice@experian.com
Tlf: +45 70 10 01 07

We can now confirm that the Kreditsikring product is fully operational again. The earlier service disruption has been resolved, and all login methods are functioning as expected.

We apologize for any inconvenience caused and sincerely thank you for your patience and understanding.

If you have any questions or need assistance, please contact our support team:

Email: Experian.kundeservice@experian.com
Tlf: +45 70 10 01 07
Mar 9, 10:57 UTC

Update - Kunder kan nu tilgå Kreditsikring ved at indtaste www.kreditsikring.dk direkte i deres browser. Vi arbejder fortsat på at løse de resterende udfordringer.

Customers can now access Kreditsikring by entering www.kreditsikring.dk directly in their browser. We are continuing to work on resolving the remaining issues.
Mar 9, 09:53 UTC

Update - Vi har identificeret årsagen til driftsforstyrrelsen på Kreditsikring. Problemet skyldes en ændring hos en ekstern leverandør. Leverandøren arbejder i øjeblikket på at udbedre fejlen, og vi forventer, at driften er normaliseret inden for kort tid.

We have identified the root cause of the service disruption affecting Kreditsikring. The issue is due to a change made by an external supplier. The supplier is currently working on resolving the problem, and we expect the service to be restored shortly.
Mar 9, 08:34 UTC

Investigating - Vi ønsker at informere om, at Kreditsikring i øjeblikket oplever en uforudset driftsforstyrrelse. Vores tekniske team arbejder intensivt på at identificere og afhjælpe problemet hurtigst muligt.
Vi beklager de gener, dette måtte medføre, og takker for jeres forståelse og tålmodighed.

Hvis du har spørgsmål eller har brug for yderligere assistance, er du velkommen til at kontakte vores supportteam på:

Email: Experian.kundeservice@experian.com
Tlf.: +45 70 10 01 07

We would like to inform you that the Kreditsikring product is currently experiencing an unexpected service disruption. Our technical team is working with high priority to identify and resolve the issue as swiftly as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience.

If you have any questions or require further assistance, please contact our support team at:

Email: Experian.kundeservice@experian.com
Tlf.: +45 70 10 01 07
Mar 9, 07:10 UTC

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

Experian Rest API disruption / Service Notification

Resolved - Vi ønsker å informere om, at ERA Consumer API har hatt driftsforstyrrelser. Vårt tekniske team har arbeidet med å identifisere driftforstyrrelsen og dette skal nå være løst
Vi beklager ulempene dette har medført og takker for deres forståelse og tålmodighet.
Hvis du har spørsmål eller bruk for ytterligere support, er du velkommen til å kontakte vår kundeservice:
Email: Kundeservice@no.experian.com
Tlf.: +47815 55 454

We would like to inform you that the ERA Consumer API did experience a service disruption.
Our technical team has been working intensively to identify and the disruption is now resolved
We apologize for any inconvenience this may cause and thank you for your patience and understanding.
If you have any questions or require further support, please contact our Customer Service team:
Email: Kundeservice@no.experian.com
Phone: +47 815 55 454
Mar 6, 12:31 UTC

Mar 5, 2026

Dataservice RKI telefon ude af drift

Resolved - This incident has been resolved.
Mar 5, 13:45 UTC

Identified - Dataservice RKI’s telefon er i øjeblikket ude af drift. Du kan i stedet kontakte Kundeservice på 70 10 01 07 og blive stillet videre til Dataservice RKI eller sende en mail til dataservicerki@experian.com.
Mar 5, 11:16 UTC

We are upgrading our telephony system on Thursday, 5 March, between 8:00am and 10:00am

Completed - The scheduled maintenance has been completed.
Mar 5, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC

Scheduled - To ensure the best possible service for our customers, we are carrying out a planned upgrade of our telephony system. The upgrade will take place on Thursday, 5 March, between 8:00am and 10:00am, and may during this period affect the availability of our customer service by phone.
This upgrade is part of our ongoing efforts to improve our solutions and provide you with an even better experience.
If you experience difficulties reaching us by phone, you are welcome to contact us via email at experian.kundeservice@experian.com.
Thank you for your understanding.
Mar 4, 12:35 UTC

Oppgradering av vårt telefonsystem / We are upgrading our telephone system

Completed - The scheduled maintenance has been completed.
Mar 5, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC

Scheduled - For å sikre best mulig service for våre kunder gjennomfører vi en planlagt oppgradering av vårt telefonsystem. Oppgraderingen vil finne sted torsdag 5. mars mellom kl. 08:00 og 10:00, og i dette tidsrommet kan tilgjengeligheten til kundeservice på telefon være noe redusert.

Denne oppgraderingen er en del av vårt kontinuerlige arbeid med å forbedre våre løsninger og gi deg en enda bedre kundeopplevelse.

Dersom du opplever utfordringer med å nå oss på telefon, er du velkommen til å kontakte oss på e‑post: Kundesenter@experian.com

Takk for din forståelse.
***************************************************************************************************

To ensure the best possible service for our customers, we are carrying out a planned upgrade of our telephony system. The upgrade will take place on Thursday, 5 March, between 8:00am and 10:00am, and may during this period affect the availability of our customer service by phone.

This upgrade is part of our ongoing efforts to improve our solutions and provide you with an even better experience.

If you experience difficulties reaching us by phone, you are welcome to contact us via email kundesenter@no.experian.com.

Thank you for your understanding.
Mar 4, 14:43 UTC

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

MitID outage, affecting eSkatData and PSD2

Resolved - This incident has been resolved.
Feb 27, 11:25 UTC

Identified - Due to an outage at MitID it is currently not possible to consent to the use and collection of eSkatData and PSD2 data.
MitID is working on a solution.

https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/feb/driftsforstyrrelser-mitid
Feb 27, 09:54 UTC

Feb 26, 2026

No incidents reported.

Feb 25, 2026

Scheduled maintenance affecting eSkatData

Completed - The scheduled maintenance has been completed.
Feb 25, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:01 UTC

Scheduled - Due to scheduled maintenance at NemLog-in, it will not be possible to consent to eSkatData on 2026-02-25 between 00:01 and 04:00 CET.

https://www.digitaliser.dk/nemlog-in/nyt-fra-nemlog-in-og-mitid-erhverv/2026/feb/servicevindue-nemlog-in-3
Feb 13, 14:32 UTC

Feb 24, 2026

Scheduled maintenance affecting eSkatData

Completed - The scheduled maintenance has been completed.
Feb 24, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 00:01 UTC

Scheduled - Due to scheduled maintenance at NemLog-in, it will not be possible to consent to eSkatData on 2026-02-24 between 00:01 and 04:00 CET.

https://www.digitaliser.dk/nemlog-in/nyt-fra-nemlog-in-og-mitid-erhverv/2026/feb/servicevindue-nemlog-in-1
Feb 13, 14:30 UTC

RKI Indberetning. Update, reference numbers

Completed - The scheduled maintenance has been completed.
Feb 24, 02:00 UTC

Scheduled - To further improve data quality and prevent input errors, we are instituting new data input restrictions. Reference numbers and administrator numbers will only accept the special characters "-", ".", and "/", with no spaces allowed. Reference numbers will have a 40-character limit, and administrator reference numbers will have a 15-character limit, as specified in the documentation. These changes will be fully implemented during the scheduled service window on Monday the 23rd.
Feb 23, 07:35 UTC

Feb 23, 2026

No incidents reported.

All Systems Operational

About This Site

Related

Scheduled Maintenance

CPR scheduled maintenance Mar 11, 2026 20:00-22:00 UTC

Past Incidents

CPR scheduled maintenance Mar `11`, `2026` `20:00`-`22:00` UTC